Who We Help

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For  Chief Information Officers, the digital economy creates untold  opportunities along with significant challenges. You are responsible for and expected to provide  constantly-increasing levels of service while also delivering innovation! This innovation must lead to meaningful business growth. Technology continues to evolve at a  crazy pace while cost pressures are more prevalent than ever. Here is the  fundamental problem: how do you innovate when just keeping the servers and desktops running takes all of your time?

When you partner with GO Network Solutions, you will rise to these challenges and more.

Your GO Network Solutions team will help you:

• Leverage Technology to Drive Business -  Our combination of business experience, deep understanding of technology,  and focus on delivering measurable business results has made us a trusted partner to enterprises for the last 10 years. We work with you to help you realize  your key objectives, delivering custom technology solutions which meet to your most complex business challenges. 
• Reduce Operational Cost - Your team at GO Network Solutions has a focused goal to significantly reduce the cost of operating your IT & Telecom environment. By combining best practices,  automation, and a shared resource model, we can lower your operations  costs by up to 50%. Plus, with GO Network Solutions, you free up your key IT  staff, allowing you to focus on creating innovative business value. 
• Improve Service Quality and Productivity - GO Network Solutions designs technology solutions aimed at improving the quality of services delivered to the business. Additionally, by adding collaboration into the technology mix, you will realize an increase in employee productivity.

For any CFO, calculable financial performance and consistent profitability are at the top of the agenda. In today’s new digital economy, Information Technology is the primary driver for revenue growth. By partnering with GO Network Solutions, you will significantly reduce operational costs, leverage  technology to unleash growth opportunities, and ensure your  company’s IT infrastructure is stable and ultra-responsive. 

Your team at GO Network Solutions will help you:

• Drive Growth - IT consumes a significant portion of your capital budget year after year.  Ever-increasing requests from the business demand for new IT services suggest you  have to constantly invest in new things to stay competitive. To maximize  business benefits and limit costs, it’s critical to choose the right  technologies and infrastructure. GO Network Solutions' technology experts work with your company’s IT team to  optimize your IT investment, delivering highly reliable, cost-effective  solutions for your ever-evolving IT needs.
• Reduce Cost - Your GO Network Solutions team also reduces the ongoing cost of operating your IT environment. Our  managed, Cloud-based solutions provide state-of-the-art IT capabilities while  allowing you to manage and maintain your ongoing expenditures. 
• Lower Financial Risk - Today, more than ever, Technology  is the backbone of your business. When your IT environment goes down,  the cost to your business is enormous. For instance, what would be the  impact if your contact center or e-commerce website went down? The  numbers are staggering. Some experts say an outage costs a business  $5,600 per minute. The impact isn’t just lost  productivity – technology outages destroy customer confidence and directly  affect sales. An outage can have a long-lasting negative impact on your business. By partnering with GO Network Solutions, you will significantly lower the financial risk to your business.  Our team of technology professionals keeps your IT environment  running in peak condition, making it more stable and predictable so it’s there when you need it. If you experience an outage, GO Network Solutions works to get you back up and running  quickly.

As  a Contact Center executive, you are constantly under a tremendous amount of pressure. You are expected to maximize the value your Contact Center delivers and keeping cost in check. How do you keep abreast of  the latest omnichannel and self-service technologies to bring in new customers? How do you ensure that  your contact center is always available and ready to take calls?

You partner with GO Network Solutions to get:  

•  A proven method to connect Business with Technology - GO Network Solutions delivers the business and technology insights you need to continue move your  Contact Center operations forward. We are partnered with the industry’s leading Contact Center experts. GO Network Solutions offers you access to the  latest Cloud Contact Center capabilities, coupled with  unparalleled expertise and an unmatched track record of successful  technology deliveries.
• Unparalleled Contact Center Performance - GO Network Solutions managed Cloud Contact Center solutions will keep your Contact Center  running smoothly, delivering high availability and superior performance  24x7x365. Your GO Network Solutions team will proactively detect and diagnose 95% of contact center  issues – and fix them before your customers are impacted. And, when  there is an issue, your team at GO Network Solutions works to restore your services quickly and efficiently. 
• Reduced Operational Costs - Implementing a GO Network Solutions recommended Cloud Contact Center will reduce or eliminate the ongoing cost of managing your Contact  Center infrastructure. By combining extensive automation with a managed  service model, we give you access to some of the industry’s foremost  Contact Center experts – eliminating the need for you to hire dedicated  staff. Many of customers reduce their management costs by up  to 50% while still experiencing a dramatic increase in the performance and quality of  their Contact Center.
  
  
  
  
  
  
  
   

You hardly ever hear of a business solution delivering significant benefits to an entire organization, until Cloud Computing and Communications became the most wanted form of technology ever. When you partner with GO Network Solutions, the entire company will benefit from the new technology environment. Our Cloud Computing and Communications solutions will improve employee productivity in almost every department. 

Here are examples of company-wide improvements in productivity GO Network Solutions delivers:

• Automation - Automation can make your employees super-efficient!  For example, if one of your employees is producing a piece of content  for a Client, they can use Cloud collaboration tool to streamline the process.  Here’s how that might look from the inside out:  

1. Employee uploads the content for the client to review;
2. Client reviews and comments on the content;
3. Employee makes any needed changes and re-uploads the new version; and
4. Client reviews and approves the content.

Imagine how productive your Sales teams would be with this type of  automation!

• Workplace flexibility -  Workplace flexibility is about enabling your employees to participate in a process or complete a task no matter where they are in the World.  Because the Cloud solutions will run on any device with a browser, each employee  can receive, and act on, notifications even while out of the office.  The key efficiency and productivity gain here is timeliness. 
• Collaboration - Old-school collaboration involved everyone involved in the project being in the same room or on the same conference bridge or video bridge at the same time. Due to the cost, many times collaboration took place with everyone huddled into the conference room to limit the number of connections. In today's collaborative world,  employees don’t have to be in the same room or even working at the same time to collaborate.  The key efficiency gain here is again timeliness. Once again, one  party does not need to wait upon the other to participate in the  process yet true collaboration is taking place. Collaboration itself leads to a unique business benefit; tapping into employee's strengths. When you encourage employees to work together on projects, you also  get the benefit of each person being able to work on activities most suited to their specific skill set and strengths.  This gets you improved productivity over the long run and also saves money on things like hiring and training new employees.